What's New

Keeping you up to date with all the latest Jomablue features and releases.

Our customer-centric approach to product design means we are constantly striving to improve the usability of our product to further empower customers with valuable insights into the event experience. Our customers are therefore an integral part of our process in prioritising what updates/releases to put into development. Here you can see our monthly re-cap of any product updates or releases;

August 2018

  • Ability to retrieve session interaction data through the Jomablue API
  • Streamlined the update process across customer instances for faster customer feature releases
  • Added an ‘Awaiting Payment/EFT’ widget to the Orders page to provide visibility over total outstanding payments when using registration
  • Ability for finance users to view pending payments within the Orders page
  • Ability to apply custom filters and generate reports for people records
  • Ability to customise configuration and include profiling questions for people reports
  • Ability to export a CSV of custom filtered lists of people
  • Ability for users to manage e-ticket campaigns and schedule registration reminder communication to attendees
  • Ability for admin users to configure event registration and ticket products inside Jomablue

July 2018

  • Ability for Jomablue admin users to create new user accounts within Jomablue
  • Ability to trigger an email to set a new password for new users
  • Ability for a user to reset their password from the Jomablue login page
  • Ability to monitor campaigns for eDM and SMS within Jomablue
  • Added a total exhibitor count and a list of recently added exhibitors to the vendor page in Jomablue
  • Ability to provide exhibitors with additional custom field information in their leads export
  • Ability to accept campaign tracking parameters for both free and paid event registrations
  • Ability to store registration source information against a person’s record
  • Ability to report and display performance of registration campaigns within Jomablue Insights

June 2018

  • Ability to export a list of all unregistered tickets before an event.
  • Ability to send reminder emails to people who have purchased a ticket for an event but have not yet registered a person against the ticket
  • Ability to view an attendee’s event engagement score within their record
  • Redesigned person record interface to display multiple custom fields and entitlements
  • Ability for admin users to create, edit, and disable user accounts
  • Ability for users to setup and manage email and SMS campaigns to communicate to attendees
  • New email and SMS send engine increasing capacity for large volume broadcasts
  • Ability to provide exhibitors with custom field information for leads captured at the event
  • Released the Jomablue API allowing customers to retrieve event data from Jomablue

May 2018

  • Ability to explore real-time data insights within Jomablue to instantly improve the intelligence stakeholders have
  • Ability to view registration orders over time, registered vs unregistered products, people count by category, attendees per session and more; displayed in easy to digest pie charts and graphs
  • Ability to download a graph as an image for immediate use in stakeholder presentations
  • Ability to filter results by date/time and easily remove unreportable categories (e.g. staff)
  • Ability to display custom field information for attendees (i.e. ‘State’, ‘Industry’, ‘persona’) in easy to digest pie charts
  • Improved support for USA localisation with date/time formatting
  • Improved e-Ticket campaign UI to enable preview of email/SMS content before sending campaign
  • Improved UI of event email and SMS template page by allowing archive of content no longer needed
  • Added attendee order management page for people to view their ticket orders and understand the registration status of all tickets in their order
  • Improved UI for Vendors page in Jomablue to prevent duplicate exhibitor entries and improve page load time
  • Added the ability to search for vendors

April 2018

  • Ability for portal users to create and manage event emails with a user-friendly drag and drop editor
  • Ability to change the event email structure, attach documents, include social links, include video links and more
  • Ability to show/hide email content blocks on mobile vs desktop, keeping relevant information visible on all devices
  • Ability to customise email subject and personalise the email using attendee name
  • Ability to send test emails for review before sending scheduling a campaign
  • Improved the email UI within portal by allowing sorting and grouping by name and email type
  • Ability to easily and quickly preview emails without opening the editor
  • Ability to preview emails in both desktop and mobile view
  • Added Touchpoint interactions under a person’s interactions log to display a full history of their activity at an event

March 2018

  • Improved security when exporting vendor leads by preventing reuse of export link once opened
  • Improved security when downloading files from the portal by reducing download link validity after use
  • Improved security for Jomablue and App login requests by setting a rate limit for SMS sends
  • Improved portal security through better handling of auto-logout time of inactive users
  • Ability to configure engagement scoring for interactions from within the portal
  • Ability to export an attendee engagement score report
  • Improved post-event consumption of event data by maintaining CRM campaign codes across Sessions and Exhibitors
  • Improved person export efficiency by 400%
  • Ability to make quick adjustments to session start/end times and buffer times from within the gridview
  • Added sort order functionality for sessions based on name, location, date/time
  • Allow portal users to manage paid registration support requests via the portal

February 2018

  • Improved the email template preview in vendor portal for Firefox users
  • Easier import of vendor data by allowing specific vendor domain names to be used
  • Order logs are displayed to provide greater insights into customer transactions
  • Admin users have the ability to add a Purchase Order Number when manually generating an ETA order from the portal
  • Implement a double-step confirmation when cancelling an order
  • Improved data protection by requiring 2 Factor Authentication for user login
  • Improved validation of mobile phone numbers
  • Improved readability of attendee record fields by removing placeholder names
  • Ability to offer additional products to people who have already paid and registered for an event
  • Resolved issue of incorrect registration time for an attendee displaying when linking between multiple events (i.e. roadshows)
  • Improved report exports by removing unnecessary characters from column headings
  • Allow door staff to permit entry to attendees not registered for a restricted session using the override function
  • Allow exhibitors to see number of leads captured and other insights directly on their device
  • Auto-save of notes/tags enabled on lead capture devices when tapping an attendee’s Smart Badge

January 2018

  • Admin users have the ability to view an order summary, detailing cost and key information about an order
  • Admin users have the ability to click to view further details about an order
  • Admin users can view person(s) linked to an order and from a person to a linked order
  • Further enhanced bulk import data validations (line breaks, carriage returns, spaces in emails)
  • Admin users can publish/unpublish event locations so as to hide them from appearing on the App
  • Admin users can create and manage surveys within the portal
  • Admin users have the ability to export survey results from the portal
  • Admin users have the ability to send ‘Test’ e-ticket campaigns for approval
  • Display an attendee’s journey at an event by displaying interactions they have
  • Improved portal login security through addition of lockout and logging functionality
  • Improved portal view of session agenda by including ‘grid view’ option
  • Display within a person’s record whether they are a user (logged in) of the App
  • Ability to add a person’s photo to their record within portal
  • Improved data security through new profile restrictions for financial reporting
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