Surveys

Personalized questions reported in real time

Integrated reporting on event feedback

Professionally capture and share valuable customer insights with Jomablue surveys. Issued to customers during, or after an event, Jomablue Surveys are a streamlined way to capture feedback on the success of an event, or capture information to enrich customer profiles.

Easily capture customer information, or post event feedback

Dynamic survey questions are based on an individual’s event journey

Easy survey creation inside Jomablue

Surveys can be sent directly to customers by email or text message

How it works

Create your survey

  • Capture post-event feedback by creating professional looking surveys inside Jomablue.
  • Easy-to-use templates are fully customizable to suit your event objectives and branding.
  • Questions are dynamic and can be set as General or Specific to a particular Session.
  • Specific questions only appear when the relevant session has been attended.

Share the survey with attendees

  • Jomablue Event Surveys are sent as an email or SMS link.
  • For ease of use, survey dispatch can be scheduled prior to event-day to reach attendees the morning after the event.
  • The professional looking survey is then quickly and easily completed on an attendees phone, or computer.
  • Alternatively, Jomablue In-App Surveys are delivered to the Event App Feed upon Session Check-In and can be tailored to that specific session.

Survey reporting

  • Survey answers provide valuable event feedback, collect further information for a customer’s profile and contribute to an attendee’s overall Engagement Score, generated at the end of the event.
  • To access the survey results simply get in touch with Jomablue Customer Success Team who will provide you with a report.

Want to know more?

Read this blog article: January features and releases

Read the User Guide: Jomablue Survey User Guide

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