Customer Solutions

Driving customer insight from event experiences

Events are one of the most dynamic, multifaceted disciplines that exist in business today. That’s why Jomablue drives value across a range of stakeholders and industries, creating easier ways to realize diverce business goals.

Solutions by industry

Agency

Impressive and streamlined

Association

Enhanced member benefits

Enterprise

Engaging and insightful

Venue

Fast and flexible

Solutions by role

Event Producers

Streamlined and engaging

Marketers

Integrated and enriching

Data Managers

Private and secure

Customer solutions at every step of every event

Customer solutions at every step of every event

Ticketing and Registration

Manage event ticket sales and attendee tracking inside Jomablue, for easy administration and a streamlined customer experience.

 

  • Sell tickets from a dedicated registration page
  • Allow customers to register themselves to attend
  • e-Tickets and invoices are automatically sent to attendees inbox
  • Guest lists can be easily accessed, or updated by event organizers
  • Updates and changes are immediately integrated across all Jomablue products

Event Check-in

Jomablue’s Event Check-in uses responsive, mobile technology to provide a seamless and efficient arrival process. Innovative Jomablue Smart Badges make quick check-in a reality so attendees can start exploring your event the moment they arrive.

 

  • Greet attendees personally
  • Avoid long lines at entry
  • Create up to 24,000 personalised badges per hour

Mobile Event App

Extend the event digitally and deliver an integrated experience with Jomablue’s mobile app.

 

  • Provide attendees with dynamic views of agendas and activities
  • Build awareness through access to a wide range of event information
  • Foster networking and increased communication between attendees
  • Allow attendees to provide feedback and take notes within the App

Email Marketing

Manage event stakeholders with targeted professional communications.

 

  • Professional emails from user-friendly templates
  • Segment communications to different stakeholders
  • No HTML required
  • Support messages with SMS alerts

Session Attendance Management

Track session attendance in real-time, including when people enter and exit sessions, to facilitate room management. You can also gather performance data and feedback to assess popularity of sessions.

 

  • Manage flow of people across multiple rooms and venues efficiently
  • Gather insights about attendees’ interests based on session choices
  • Measure popularity of topics and speakers in real-time
  • Provide event staff with access control from our check-in devices

Live Dashboard

Jomablue’s live dashboard provides total transparency across your event. With data updated every 60 seconds, you can view attendee numbers at each location, decide when session doors need to open, see which exhibitors are engaging with attendees, and more.

 

  • Make smarter operational decisions during your event
  • Address exhibitor concerns quickly, including any issues affecting lead capture
  • Compare year-over-year metrics for event attendance and exhibitor performance
  • Customise your dashboard to suit your event needs

Lead Capture

Lead capture lets your exhibitors instantly collect leads and engage attendees with relevant content. Exhibitors can quickly add notes and profiling information to deliver effective post-event follow-up. This feature drives sales and creates happier, more satisfied exhibitors.

 

  • Move prospects through the sales pipeline quickly
  • Capture real-time insights about exhibitor performance
  • Enrich the quality of lead data for exhibitors and organizers
  • Reduce post-event workload, including manual data entry

Insights

Event intelligence combines insights from lead scoring, attendee engagement scoring, and persona segmentation that allow you to create more effective sales and marketing strategies. By collecting data on attendee interactions and content consumed during each event, your sales teams can prioritize post-event follow-up with highly engaged attendees.

 

  • Collect actionable insights about attendees’ interests and engagement
  • Support sales with timely information about prospects
  • Deliver higher-quality leads to your sales team

Touchpoints

Touchpoints power interactive experiences and competitions during your event. This feature lets you send pre-loaded content to attendees via email or text message, enables tap-to-download event experiences, and streamlines item collection.

 

  • Measure attendee interaction and engagement for richer lead scoring
  • Increase event value for attendees and sponsors
  • Automate tracking of swag collection and distribution

Surveys

Easily capture and share valuable customer insights with Jomablue surveys. Issued to customers during or after an event.

 

  • Create custom surveys for customers, vendors and sponsors
  • Capture measurable feedback on the success of your event
  • Easily share customer insights across your business
  • Capture valuable lead conversion details, such as products of interest and how likely they are to buy from you

Ticketing and Registration

Manage event ticket sales and attendee tracking inside Jomablue, for easy administration and a streamlined customer experience.

 

  • Sell tickets from a dedicated registration page
  • Allow customers to register themselves to attend
  • e-Tickets and invoices are automatically sent to attendees inbox
  • Guest lists can be easily accessed, or updated by event organizers
  • Updates and changes are immediately integrated across all Jomablue products

Event Check-in

Jomablue’s event check-in uses responsive, mobile technology to provide a seamless and efficient arrival process. Innovative Jomablue Smart Badges make quick check-in a reality so attendees can start exploring your event the moment they arrive.

 

  • Greet attendees personally
  • Avoid long lines at entry
  • Create up to 24,000 personalised badges per hour

Mobile Event App

Extend the event digitally and deliver an integrated experience with Jomablue’s mobile app.

 

  • Provide attendees with dynamic views of agendas and activities
  • Build awareness through access to a wide range of event information
  • Foster networking and increased communication between attendees
  • Allow attendees to provide feedback and take notes within the App

Email Marketing

Manage event stakeholders with targeted professional communications.

 

  • Professional emails from user-friendly templates
  • Segment communications to different stakeholders
  • No HTML required
  • Support messages with SMS alerts

Session Attendance Managment

Track session attendance in real-time, including when people enter and exit sessions, to facilitate room management. You can also gather performance data and feedback to assess popularity of sessions.

 

  • Manage flow of people across multiple rooms and venues efficiently
  • Gather insights about attendees’ interests based on session choices
  • Measure popularity of topics and speakers in real-time
  • Provide event staff with access control from our check-in devices

Live Dashboard

Jomablue’s live dashboard provides total transparency across your event. With data updated every 60 seconds, you can view attendee numbers at each location, decide when session doors need to open, see which exhibitors are engaging with attendees, and more.

 

  • Make smarter operational decisions during your event
  • Address exhibitor concerns quickly, including any issues affecting lead capture
  • Compare year-over-year metrics for event attendance and exhibitor performance
  • Customise your dashboard to suit your event needs

Lead Capture

Lead capture lets your exhibitors instantly collect leads and engage attendees with relevant content. Exhibitors can quickly add notes and profiling information to deliver effective post-event follow-up. This feature drives sales and creates happier, more satisfied exhibitors.

 

  • Move prospects through the sales pipeline quickly
  • Capture real-time insights about exhibitor performance
  • Enrich the quality of lead data for exhibitors and organizers
  • Reduce post-event workload, including manual data entry

Insights

Event intelligence combines insights from lead scoring, attendee engagement scoring, and persona segmentation that allow you to create more effective sales and marketing strategies. By collecting data on attendee interactions and content consumed during each event, your sales teams can prioritize post-event follow-up with highly engaged attendees.

 

  • Collect actionable insights about attendees’ interests and engagement
  • Support sales with timely information about prospects
  • Deliver higher-quality leads to your sales team

Touchpoints

Touchpoints power interactive experiences and competitions during your event. This feature lets you send pre-loaded content to attendees via email or text message, enables tap-to-download event experiences, and streamlines item collection.

 

  • Measure attendee interaction and engagement for richer lead scoring
  • Increase event value for attendees and sponsors
  • Automate tracking of swag collection and distribution

Surveys

Easily capture and share valuable customer insights with Jomablue surveys. Issued to customers during or after an event.

 

  • Create custom surveys for customers, vendors and sponsors
  • Capture measurable feedback on the success of your event
  • Easily share customer insights across your business
  • Capture valuable lead conversion details, such as products of interest and how likely they are to buy from you

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