Customer Solutions
Driving customer insight from event experiencesEvents are one of the most dynamic, multifaceted disciplines that exist in business today. That’s why Jomablue drives value across a range of stakeholders and industries, creating easier ways to realize diverse business goals.
Solutions by industry
Agency
Impressive and streamlined
Association
Enhanced member benefits
Enterprise
Engaging and insightful
Venue
Fast and flexible
Solutions by role
Event Producers
Streamlined and engaging
Marketers
Integrated and enriching
Data Managers
Private and secure
Customer solutions at every step of every event
Customer solutions at every step of every event
Ticketing and Registration
Manage event ticket sales and attendee tracking inside Jomablue, for easy administration and a streamlined customer experience.
- Sell tickets from a dedicated registration page
- Allow customers to register themselves to attend
- e-Tickets and invoices are automatically sent to attendees inbox
- Guest lists can be easily accessed, or updated by event organizers
- Updates and changes are immediately integrated across all Jomablue products
Event Check-in
Jomablue’s Event Check-in uses responsive, mobile technology to provide a seamless and efficient arrival process. Innovative Jomablue Smart Badges make quick check-in a reality so attendees can start exploring your event the moment they arrive.
- Greet attendees personally
- Avoid long lines at entry
- Create up to 24,000 personalised badges per hour
Community
Host professional, highly engaging and insightful virtual and hybrid events..
- Professional event experiences hosted online
- Multiple engagement tools on one page – video, networking, live chat, sponsor call outs and much more
- Insights features provide real-time data demonstrating engagement with sessions, sponsors and other content
Email Marketing
Manage event stakeholders with targeted professional communications.
- Professional emails from user-friendly templates
- Segment communications to different stakeholders
- No HTML required
- Support messages with SMS alerts
Session Attendance Management
Track session attendance in real-time, including when people enter and exit sessions, to facilitate room management. You can also gather performance data and feedback to assess popularity of sessions.
- Manage flow of people across multiple rooms and venues efficiently
- Gather insights about attendees’ interests based on session choices
- Measure popularity of topics and speakers in real-time
- Provide event staff with access control from our check-in devices
Live Dashboard
Jomablue’s live dashboard provides total transparency across your event. With data updated every 60 seconds, you can view attendee numbers at each location, decide when session doors need to open, see which exhibitors are engaging with attendees, and more.
- Make smarter operational decisions during your event
- Address exhibitor concerns quickly, including any issues affecting lead capture
- Compare year-over-year metrics for event attendance and exhibitor performance
- Customise your dashboard to suit your event needs
Lead Capture
Lead capture lets your exhibitors instantly collect leads and engage attendees with relevant content. Exhibitors can quickly add notes and profiling information to deliver effective post-event follow-up. This feature drives sales and creates happier, more satisfied exhibitors.
- Move prospects through the sales pipeline quickly
- Capture real-time insights about exhibitor performance
- Enrich the quality of lead data for exhibitors and organizers
- Reduce post-event workload, including manual data entry
Insights
Event intelligence combines insights from lead scoring, attendee engagement scoring, and persona segmentation that allow you to create more effective sales and marketing strategies. By collecting data on attendee interactions and content consumed during each event, your sales teams can prioritize post-event follow-up with highly engaged attendees.
- Collect actionable insights about attendees’ interests and engagement
- Support sales with timely information about prospects
- Deliver higher-quality leads to your sales team
Touchpoints
Touchpoints power interactive experiences and competitions during your event. This feature lets you send pre-loaded content to attendees via email or text message, enables tap-to-download event experiences, and streamlines item collection.
- Measure attendee interaction and engagement for richer lead scoring
- Increase event value for attendees and sponsors
- Automate tracking of swag collection and distribution
Surveys
Easily capture and share valuable customer insights with Jomablue surveys. Issued to customers during or after an event.
- Create custom surveys for customers, vendors and sponsors
- Capture measurable feedback on the success of your event
- Easily share customer insights across your business
- Capture valuable lead conversion details, such as products of interest and how likely they are to buy from you
Ticketing and Registration
Manage event ticket sales and attendee tracking inside Jomablue, for easy administration and a streamlined customer experience.
- Sell tickets from a dedicated registration page
- Allow customers to register themselves to attend
- e-Tickets and invoices are automatically sent to attendees inbox
- Guest lists can be easily accessed, or updated by event organizers
- Updates and changes are immediately integrated across all Jomablue products
Event Check-in
Jomablue’s event check-in uses responsive, mobile technology to provide a seamless and efficient arrival process. Innovative Jomablue Smart Badges make quick check-in a reality so attendees can start exploring your event the moment they arrive.
- Greet attendees personally
- Avoid long lines at entry
- Create up to 24,000 personalised badges per hour
Mobile Event App
Extend the event digitally and deliver an integrated experience with Jomablue’s mobile app.
- Provide attendees with dynamic views of agendas and activities
- Build awareness through access to a wide range of event information
- Foster networking and increased communication between attendees
- Allow attendees to provide feedback and take notes within the App
Email Marketing
Manage event stakeholders with targeted professional communications.
- Professional emails from user-friendly templates
- Segment communications to different stakeholders
- No HTML required
- Support messages with SMS alerts
Session Attendance Managment
Track session attendance in real-time, including when people enter and exit sessions, to facilitate room management. You can also gather performance data and feedback to assess popularity of sessions.
- Manage flow of people across multiple rooms and venues efficiently
- Gather insights about attendees’ interests based on session choices
- Measure popularity of topics and speakers in real-time
- Provide event staff with access control from our check-in devices
Live Dashboard
Jomablue’s live dashboard provides total transparency across your event. With data updated every 60 seconds, you can view attendee numbers at each location, decide when session doors need to open, see which exhibitors are engaging with attendees, and more.
- Make smarter operational decisions during your event
- Address exhibitor concerns quickly, including any issues affecting lead capture
- Compare year-over-year metrics for event attendance and exhibitor performance
- Customise your dashboard to suit your event needs
Lead Capture
Lead capture lets your exhibitors instantly collect leads and engage attendees with relevant content. Exhibitors can quickly add notes and profiling information to deliver effective post-event follow-up. This feature drives sales and creates happier, more satisfied exhibitors.
- Move prospects through the sales pipeline quickly
- Capture real-time insights about exhibitor performance
- Enrich the quality of lead data for exhibitors and organizers
- Reduce post-event workload, including manual data entry
Insights
Event intelligence combines insights from lead scoring, attendee engagement scoring, and persona segmentation that allow you to create more effective sales and marketing strategies. By collecting data on attendee interactions and content consumed during each event, your sales teams can prioritize post-event follow-up with highly engaged attendees.
- Collect actionable insights about attendees’ interests and engagement
- Support sales with timely information about prospects
- Deliver higher-quality leads to your sales team
Touchpoints
Touchpoints power interactive experiences and competitions during your event. This feature lets you send pre-loaded content to attendees via email or text message, enables tap-to-download event experiences, and streamlines item collection.
- Measure attendee interaction and engagement for richer lead scoring
- Increase event value for attendees and sponsors
- Automate tracking of swag collection and distribution
Surveys
Easily capture and share valuable customer insights with Jomablue surveys. Issued to customers during or after an event.
- Create custom surveys for customers, vendors and sponsors
- Capture measurable feedback on the success of your event
- Easily share customer insights across your business
- Capture valuable lead conversion details, such as products of interest and how likely they are to buy from you