Careers

The Event Project Manager reports to the Senior Manager, Sydney Hub and plays a critical leadership role in our Professional Services team. You will take ownership of high-profile customer projects, oversee operational delivery, and help shape the growth of our Sydney Hub. This role goes beyond individual project management—you’ll also contribute to refining our delivery operations, mentoring team members, and contributing to how we develop global processes that support our scaling teams. You will work closely with the Senior Manager to lead operational and delivery responsibilities, helping ensure our new hub is efficient, customer-centric, and strategically aligned with Jomablue’s global standards. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals.

The Product Support Specialist reports to the Technology Services Manager and is the knowledge expert on the Jomablue platform. This role exists to ensure our internal teams and our customers can build, deliver, and optimise events with confidence, supported by deep product knowledge and a relentless focus on quality. This role will support the successful implementation of Jomablue across the customer event journey; from registration data and CRM integrations through to event configuration, mobile apps, and virtual experiences. You will spend most of your time interfacing with our internal delivery teams and will be required to engage directly with customers in technical review workshops, integration planning sessions, and escalations where deep product expertise is required. You must be motivated and passionate about great service, with a curious and adaptive mindset toward continuous learning, particularly in adopting and building with AI. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals.

The Platform Operations Specialist reports to the Chief Technology Officer and sits at the centre of our platform, our development team and the internal teams who rely on both. You’ll develop a deep understanding of the Jomablue platform and products and how data flows through it, becoming part of a team to support our people diagnosing issues, answering platform questions and translating real-world problems into solutions. You’ll combine broad technical knowledge across cloud, networking and SaaS environments with hands-on skills for investigate issues, run data operations and build smarter ways of working. AI is part of how we work at Jomablue, and you’ll use AI tools daily — to diagnose faster, document better and automate the repetitive — while helping the wider team do the same. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals.

The Learning Designer reports to the Education Manager and is a core part of the Education team at Jomablue. This role exists to build the instructional design capacity the team needs as the business scales — owning course development, LMS management, and learning structure across multiple workstreams including product enablement, Sales, HR, and internal AI capability building. You will work closely with the Education Manager and the Product Enablement Specialist to turn product knowledge and subject matter expertise into structured, high-quality learning experiences. This is a hands-on role for someone who takes real satisfaction in building things that help people learn. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals. This is a fully remote position. We prefer candidates whose working hours provide several hours of overlap with the Australian (AEST/AEDT) working day to support effective collaboration with the Education team.