Careers

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About Us

Jomablue is an event technology company based in Sydney with a global team across Australia and the UK.

Our enterprise-grade event intelligence platform combines SaaS tools with expert support to help organisations deliver smarter, more effective events at scale. We work with leading brands worldwide, supporting both in-person and virtual experiences.

We’re also proud to be certified as a Great Place to Work®, a recognition based on the experiences and feedback of our people. It reflects a culture where values are lived every day through the way we work and support each other.

About Us

Who Are We?

Jomablue is a fast-growing event technology company based in Sydney, with a global team across Australia and the UK.

Our enterprise-grade event intelligence platform combines powerful SaaS tools with expert support to help organisations deliver smarter, more effective events at scale.

We partner with leading brands around the world, including in the US, UK, Singapore and India, to support both in-person and virtual experiences.

By enabling teams to engage audiences at scale, capture meaningful insights and streamline delivery, we help enterprises deliver events that are seamless, scalable and designed to drive measurable business impact.

We're a Certified Great Place to Work®

Certified

We’re excited to share that Jomablue has been certified as a Great Place to Work®.

This recognition matters because it’s based entirely on feedback from our people — their experiences, growth, and the culture we’ve built together.

Most importantly, it reflects that our values aren’t just words on a page. They’re lived every day through the way we work and support each other.

Job Opportunities

Head of Sales

Sydney, Australia

Join us as Head of Sales, reporting to the Chief Executive Officer. You’ll shape Jomablue’s global growth—leading sales strategy, driving performance, and fostering a high-impact, customer-focused culture.

This hybrid role (Ultimo, NSW) combines strategic leadership with hands-on execution, empowering you to scale enterprise SaaS success and build lasting commercial partnerships.

Technical Program Manager

Sydney, Australia

Join us as a Technical Program Manager, reporting to the Chief Technology Officer. You’ll own the how and when of complex programs—driving discovery, requirements, and delivery while ensuring cross-functional alignment.

This hybrid role (Ultimo, NSW) blends technical depth with stakeholder engagement and delivery leadership, turning customer needs into scalable, impactful solutions.

Quality Assurance Engineer

Sydney, Australia

As a Quality Assurance Engineer, you’ll be a key member of our Product Development team, owning both manual and automated testing to ensure every release is stable, secure, and high quality. You’ll start with around 80% hands-on testing and automation, moving toward a 60/40 split as you take on more strategic initiatives and leadership responsibilities.

This role is remote within GMT+9 to GMT+12 (with offices in Sydney and London). Sponsorship is not offered, and a valid Police Check is required.

Event Delivery Lead

Sydney, Australia

Join us as Event Delivery Lead, reporting to the Senior Manager, Professional Services. You will guide customers through the delivery of their event projects and ensure each experience is delivered smoothly and professionally.

This hybrid role (Ultimo, NSW) combines structured project management with onsite delivery, allowing you to create exceptional experiences for customers across virtual and in-person events.

Event Manager

London, United Kingdom

Join our Professional Services Team as an Event Delivery Lead, where you’ll take ownership of customer projects from planning to execution. Reporting to the Senior Manager, London Hub, you’ll lead the delivery of global events—ensuring projects are delivered on time, to scope, and with excellence.

We’re looking for a proactive, service-driven professional who thrives in fast-paced environments and is ready to travel nationally and internationally. This hybrid role offers flexibility, collaboration, and the chance to make a real impact at a growing, innovative company.

Event Coordinator

London, United Kingdom

The Event Delivery Coordinator supports the delivery of exceptional virtual and in-person events using Jomablue’s event management software, working closely with clients and internal teams. Reporting to the Senior Manager, London Hub, the role requires a passion for service, flexibility for varied hours and travel, and thrives in a collaborative, process-driven environment.

Technical Support Specialist

London, United Kingdom

Join us as Technical Support Specialist, reporting to the Technology Services Manager. You will help customers and internal teams succeed with the Jomablue platform, providing clear communication, technical support, and a great customer experience across chat, email, phone, and onsite.

This hybrid role (London, UK) combines technical problem solving with hands-on support, empowering you to strengthen customer outcomes and contribute to the smooth delivery of events and projects.

Recognised by the Industry. Trusted by Our People.

Explore Future Opportunities

Not seeing the perfect role right now?
That’s okay — we’re always on the lookout for passionate, talented people who want to make an impact.

If you think you’d be a great fit, we’d love to hear from you.

Contact Us

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Head of Sales

Location: Sydney, Australia (Hybrid)
Type: Permanent

We’re looking for a strategic and hands-on Head of Sales to lead Jomablue’s global growth story. Reporting to the Chief Executive Officer, you’ll shape our sales strategy, drive performance, and foster a customer-focused culture that fuels our expansion in enterprise SaaS markets.

You’ll define and deliver Jomablue’s go-to-market strategy, build scalable frameworks for sustainable growth, and lead a high-performing team to achieve commercial success.

This is your opportunity to bring your leadership and vision to a company that values initiative, collaboration, and innovation.

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What You’ll Do

  • Lead Strategy: Define and execute Jomablue’s global sales and account management strategy.
  • Drive Growth: Build scalable frameworks to expand revenue across enterprise markets.
  • Coach and Lead: Inspire, mentor, and grow a high-performing sales team.
  • Engage Customers: Join key conversations to drive commercial success and long-term partnerships.
  • Collaborate Cross Functionally: Work closely with Product, Marketing, and Professional Services to align go-to-market execution.
  • Own Outcomes: Track performance, forecast accurately, and deliver against ambitious growth goals.

What You’ll Bring

  • Proven experience leading sales and account management in an enterprise SaaS environment.
  • Strong commercial acumen and ability to drive growth across global markets.
  • A track record of building and scaling high-performing sales teams.
  • Excellent communication, stakeholder management, and leadership skills.
  • A hands-on, collaborative approach and a passion for building lasting customer relationships.
  • Strategic thinking balanced with execution excellence.

Technical Program Manager

Location: Ultimo, NSW (Hybrid)
Type: Full-time

Reporting to the Chief Technology Officer, the Technical Program Manager plays a key role in coordinating execution across multiple teams and initiatives. You will own the how and when of complex programs, from requirements definition to delivery, while ensuring strong cross-functional alignment. This hybrid role is based in Ultimo, NSW, with flexibility to balance office and home work.

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What You’ll Do

Lead technical discovery for new initiatives and assess risks and feasibility

Drive proof-of-concept projects and deliver technically complex initiatives (hardware, mobile, cloud)

Write detailed product requirements (PRDs, user stories, acceptance criteria)

Represent technical teams in customer integration meetings and translate feedback into tasks

Collaborate on system design and drive architectural decisions

Communicate priorities, trade-offs, and timelines to stakeholders

Facilitate technical design reviews and ensure cross-functional alignment

Act as a technical escalation point during critical challenges

Support go-to-market readiness by working with Customer Success, Sales, and Marketing

Quality Assurance Engineer

Location: Ultimo, NSW (Hybrid: office & home)
Type: Full-time

As a Quality Assurance Engineer, you’ll be a key member of our Product Development team, taking ownership of both manual and automated testing across our platform and APIs—ensuring every release is stable, secure, and high quality.

You’ll begin with around 80% hands-on testing and automation, with the remaining time focused on improving QA workflows and tooling (including Zephyr). Over time, this will shift toward a 60/40 balance as you take on more strategic initiatives and leadership responsibilities.

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What You’ll Do

Design, develop, and maintain automated test suites for API and UI components.

Execute manual and exploratory testing of new features and changes.

Evaluate and verify software changes against acceptance criteria in JIRA.

Deploy and test changes in development environments, documenting results.

Collaborate with developers to refine automated test coverage and workflows.

Maintain and evolve test documentation and traceability in Zephyr.

Convert manual tests into automated Playwright test cases where applicable.

Integrate testing processes with CI/CD pipelines for continuous delivery.

Proactively test for edge cases, performance issues, and vulnerabilities.

Define and track software quality metrics and benchmarks.

Drive process improvements that enhance quality, speed, and visibility.

Mentor and collaborate with the development team to improve testing practices.

Event Delivery Lead

Location: Sydney, Australia (Hybrid)
Type: Permanent

We’re looking for a detail-driven and customer-focused Event Delivery Lead to join our Professional Services team. Reporting to the Senior Manager, Professional Services, you’ll lead the delivery of customer projects, ensuring they are executed on time and to the highest standard.

In this role, you’ll manage and deliver projects that enhance the Jomablue experience, working closely with customers, event agencies, and internal teams. You’ll build strong relationships, drive project success, and maintain Jomablue’s reputation as an industry leader in event technology.

This hybrid role (Ultimo, NSW) offers the opportunity to work in a dynamic, collaborative environment with regular domestic and international travel to support events.

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Your Duties

  • Plan Projects: Create detailed project plans with clear timelines, milestones, and resource allocation to ensure timely execution.
  • Be the Key Contact: Serve as the main point of contact for customers and stakeholders, maintaining clear and effective communication throughout each project.
  • Define Scope: Review and refine project objectives and deliverables with stakeholders, ensuring adherence to scope and goals.
  • Manage Risks: Identify potential risks or issues, develop contingency strategies, and proactively address challenges to maintain project momentum.
  • Lead Teams: Guide and motivate cross-functional project teams to deliver results, fostering collaboration and accountability.
  • Follow Standards: Ensure all project deliverables meet Jomablue policies, SOPs, and industry best practices.
  • Control Budgets: Manage budgets and resources effectively, monitoring expenditure and optimising utilisation to achieve financial targets.
  • Improve Processes: Identify and implement opportunities for process improvement and greater efficiency across project delivery.
  • Report Progress: Prepare regular updates and documentation to keep stakeholders informed on status, milestones, and outcomes.

What You’ll Bring

  • Experience in event project management, customer success, or professional services delivery.
  • Strong leadership, organisational, and communication skills with high attention to detail.
  • Ability to manage multiple projects and stakeholders in a fast-paced environment.
  • A proactive, solution-focused mindset and a commitment to great customer service.
  • Willingness to travel both domestically and internationally for event delivery.
  • Confidence using modern cloud tools such as G-Suite, Microsoft 365, and Salesforce.

Event Manager

Location: Shoreditch, London (Hybrid)
Type: Full-time

We’re hiring an Event Delivery Lead to own end-to-end delivery of customer projects for Jomablue’s Professional Services team. You’ll be the primary driver of scope, timelines, resources, and stakeholder comms—keeping projects on track and customers delighted. Reporting to the Senior Manager, London Hub, you’ll lead cross-functional teams, spot risks early, and continuously improve how we deliver.

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What you’ll do
Lead project delivery: Build clear project plans, manage timelines/milestones/resources, and hit scope and quality targets.

Be the point person: Own client and stakeholder communication from kickoff to wrap-up—set expectations, surface insights, and keep everyone aligned.

Guard scope & quality: Refine objectives, control change, and ensure work follows Jomablue policies/SOPs and best practices.

Manage risk & issues: Identify, mitigate, and escalate early to keep delivery smooth.

Run the team well: Guide cross-functional contributors, foster collaboration, and keep momentum high.

Own the numbers: Track budgets, optimise resource utilisation, and meet financial objectives.

Report transparently: Produce concise status updates, progress reports, and documentation for stakeholders.

Improve continuously: Capture lessons learned and implement process improvements across projects.

What you’ll bring
Proven track record leading complex, time-bound customer projects (events/experiential or SaaS/professional services a plus).

Excellent stakeholder management and communication—confident with executives and on-site teams alike.

Strong planning, risk management, and budgeting skills; calm under pressure and solution-focused.

A positive, hands-on, “get it done” approach and comfort in fast-paced environments.

Willingness to travel regularly (domestic and international) for event delivery.

Event Delivery Coordinator

Location: Shoreditch, London (Hybrid)
Type: Permanent

We’re looking for a detail-driven Event Delivery Coordinator to help customers get the most from Jomablue’s world-class event management platform.

In this role, you’ll work closely with event agencies, marketing managers, and our internal Professional Services team to deliver both virtual and in-person experiences. From building project plans to being onsite at live events, you’ll play a key part in making sure every detail is right and every customer leaves impressed.

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What You’ll Do
Manage Projects: Create and maintain event project plans and documentation.

Be the Link: Partner with Project Delivery Leads and liaise with customers from start to finish.

Use Our Products: Build and deliver event experiences with Jomablue tools.

Stay Connected: Join client meetings and respond to requests through our Help Desk within SLAs.

Deliver Onsite: Travel nationally and internationally to help run events.

Follow Best Practice: Use standard processes to complete tasks efficiently and on time.

What You’ll Bring
1–2 years’ experience in events, customer success, onboarding, or project coordination.

Excellent customer service and communication skills.

High attention to detail, organisation, and presentation.

Strong time management and ability to juggle multiple deadlines.

A proactive, team-oriented, and adaptable approach.

Comfort with modern cloud tools (G-Suite, Microsoft 365, Salesforce, etc.).

Technical agility and willingness to learn evolving products quickly.

Technical Support Specialist

Location: London, United Kingdom (Hybrid)
Type: Permanent

Jomablue is a leader in event technology, delivering world-class SaaS and onsite solutions while fostering a culture of innovation, collaboration, and growth.

The Technical Support Specialist plays a key role in helping internal and external customers succeed with our products. Reporting to the Technology Services Manager, you will work closely with our product, customer, and project teams to provide support via chat, email, phone, and onsite.

You will be part of a small, collaborative team that values great service, clear communication, and a willingness to jump in and help where needed.

This full-time role is based in our London office, with flexibility to work from home 1 to 2 days per week.

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Your Duties

  • Provide up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers.
  • Manage customer support tickets within defined processes and SLAs.
  • Provide remote support to the onsite team on event days.
  • Be onsite at multiple events throughout the year.
  • Analyse data and metrics acquired from Jomablue products and build custom reports.
  • Perform data imports and exports as needed to support the team.
  • Upskill your knowledge of all new and updated Jomablue product features.
  • Use automation tools such as Zapier.
  • Perform routine maintenance of business hardware including laptops, mobile devices, and printers.
  • Provide internal technical support including laptop setup, Microsoft 365, Google Suite, Wrike, Slack, Miro, SSO, MDM, and access management.
  • Understand and process event data in the Jomablue platform.
  • Assist internal users with improving IT practices.
  • Contribute to knowledge base articles and wider business processes.

Skills and Experience

While we list some skills and experience items below, we are focused on finding the right person who wants to learn.

Essential

  • Exceptional customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to write technical instructions in plain English for non-technical people.
  • Experience managing ticketed support systems.
  • Basic web technologies (HTML and CSS) for troubleshooting.
  • Technical understanding of internet browsers.
  • Advanced data manipulation and reporting skills using Excel, Google Sheets, or similar tools.
  • Good understanding of database concepts.
  • Technical agility and ability to adapt to changing products.
  • Hardware maintenance experience with laptops, printers, and mobile devices across macOS, iOS, Windows, and Android.
  • Creative and proficient troubleshooting skills.
  • Flexibility to support early mornings or late nights when required by events.