Privacy Policy Statement

This Privacy Policy (‘Policy’) explains in general terms how Jomablue Pty Ltd ACN 109 385 079 (in this Policy (referred to as ‘Jomablue’, ‘we’ , ‘ours’ or ‘us’), the operators of ACARA, protects the privacy of your personal information. We are firmly committed to protect the confidentiality of personal information and maintain various physical, electronic and procedural safeguards to protect personal information in our care.

By providing personal information to us (or allowing another person to do so on your behalf), you agree that this Policy will apply to how we handle the personal information and you consent to us collecting, using and disclosing your personal information as detailed in this Policy. If you do not agree with any part, you must not provide your personal information to us and this may affect the services we can provide to you.

In this Policy, where we say ‘ disclose’, this includes transfer, share, send or otherwise make available or accessible to another person or entity.

What is personal information?

Personal information is information which relates to a living individual who can be identified from that information, or from that information and other information in that person’s possession.

How do we collect personal information?

Generally we will collect personal information directly from you or from someone providing it on your behalf. Generally this information will be collected when you register to attend a conference, exhibition or seminar or when you request information from us.

In some cases, it may be necessary for us to collect personal information about you from a third party. This includes where you have registered to attend a conference, exhibition or seminar with the third party. Where this occurs, we will assume that you have consented to your personal information being collected by us and to us handling it in accordance with this Policy. You should let us know immediately if you become aware that personal information has been provided to us by another person without your consent.

What personal information do we collect?

Generally the type of personal information we collect about you is the information that is needed to facilitate your attendance and experience at a conference, exhibit or seminar organised by a third party. For example we may collect details such as your name, your professional address and contact details such as telephone number and email address so that we may provide you with a eCard to enable you access the conference, exhibit to exchange your personal information with another delegate or exhibitor or electronically. We may collect details of the exhibitors you have chosen to provide your details to and the areas of the exhibition you have entered into and the time of your arrival and departure. We will not collect sensitive information such as your racial or ethnic background, religious beliefs or affiliations, criminal record or health information and we do not collect or store any financial information or credit details.

How do we use personal information?

The primary purpose for which we collect your personal information is to facilitate the provision of goods and services during and after your attendance at a conference, exhibition or seminar. The secondary purpose for which we collect your personal information is for:

Regulatory reporting and compliance where that is integral to your attendance at the conference, exhibition or seminar Developing improving and marketing our products and services to conference, seminar and exhibitions organisers Undertaking research and gauging customer engagement and participation in the events occurring at a conference, exhibition or seminar Analyse trends in attendance at conferences, exhibitions or seminars Other purposes are required by law (eg prevent a threat to life, health or safety) We are only allowed to store your personal information for as long as necessary having regrd to the purpose for which it was collected or a related or ancillary purpose. We may therefore delete or destroy your personal information after a reasonable time and if you have not used our services for some time, you may have to re- enter or re- supply your personal information to us so that we can continue to provide you with our services or the services of a third party organiser.

Is personal information disclosed to third parties?

Yes. You also consent to the personal information about you which we collect or receive being processed, transferred or disclosed by us in the following circumstances:

In each of the circumstances set out in the previous section ‘How do we use personal information?’ As permitted or required by law To third party suppliers of IT based solutions that assist us in providing services to you To third parties for the purpose of analysing trends in participation in conferences, seminars and exhibitions. Other than the above, we will not disclose your personal information without your consent unless we reasonably believe that disclosure is necessary to prevent a threat to life, health or safety or for certain actions to be undertaken by an enforcement body ( eg prevention or punishment of criminal offenses), disclosure is authorised or required by law or disclosure is otherwise permitted by applicable privacy laws.

Transborder Data Flows

When you provide or otherwise allow us to collect your personal information, you also consent to your personal information being disclosed by us to overseas recipients if it is necessary to do so to provide the services requested to you. Where we disclose your personal information to an overseas recipient, you agree that we will not be required to ensure that the recipient complies with Australian privacy laws or otherwise be accountable for how the recipient handles your personal information. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know.

Information Tracking

We use Cookies, Analytics, Web Beacons/ Gifs and 3rd Party Tracking to assist us to provide a better service to you and to future customers. Cookies save data about individual visitors to our website such as the visitor’s name and user name, the pages the visitor visited and the preferences chosen. When the visitor revisits the web site we may recognise the visitor by the cookie. You can remove persistent cookies by following the directions provided in your Internet browsers ‘ help’ file.

Security of Information

Jomablue has implemented various physical, electronic and managerial security procedures in order to protect unauthorised access, modification, disclosure and interference. Jomablue regularly reviews security and encryption technologies and undertakes ‘penetration tests’ and will strive to protect your personal information as fully as we protect our own information.

Jomablue regularly educates team members regarding their responsibilities to the safe and secure collection, storage and destruction of your Personal Information and their compliance with the relevant Privacy laws.

Access to and correction of Personal Information

Subject to any exceptions set out in any applicable privacy laws, we invite you to access any personal information we hold about you and where that information is not accurate, complete,up to date or relevant, you may ask us to correct that personal information within a reasonable time. We reserve the right to confirm the identity of the person seeking access or correction to the personal information. If we deny access or correction, we will provide you with the reason for such denial. If you wish to access or see the personal information held by us about you, you please refer to the ‘Feedback/ Complaints/ Contact section below.

You must always provide accurate information and you agree to update it whenever necessary. You also agree that the personal information submitted to us is correct.


Should you no longer wish to receive e-newsletters or other promotional material, participate in market research of other activity, please refer to the ‘ Feedback/ Complaints/ Contact section below.

Changes to our Policy

From time to time it may be necessary for us to review and revise this Policy. We reserve the right to change our Policy and any revised version will be posted on our website.


Email us at or write to the attention of the Privacy Officer at P.O Box 174, Annandale, NSW, Australia

Last Update: 01/09/15